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Delivery Cost & Timings
Christmas Delivery Dates
Check our Christmas delivery dates to ensure your gifts arrive in time.
DESTINATION | DELIVERY SERVICE | PERSONALISED GIFTS | NON-PERSONALISED GIFTS |
---|---|---|---|
Europe | Standard | 11.59pm (GMT) December 17th | 11.59pm (GMT) December 18th |
Express | 11.59pm (GMT) December 17th | 11.59pm (GMT) December 19th |
To ensure your personalised Christmas cards and all other personalised stationery arrive in time for Christmas, please place your order by the following dates:
PERSONALISED CHRISTMAS CARDS | ALL OTHER PERSONALISED STATIONERY |
---|---|
Order by 11.59 pm (GMT), Thursday 5th December 2024 | Order by 11.59 pm (GMT), Wednesday 11th December 2024 |
DESTINATION | DELIVERY SERVICE | PRICE | TIMINGS |
---|---|---|---|
Europe | Standard | 9€ | 4-7 business days |
Enjoy complimentary delivery on all orders over 300€ | |||
Express | 15€ | 2-3 business days |
* This shipping promotion excludes delivery to Malta and Cyprus as standard shipping does not operate in these countries.
For all orders delivered to European countries that are not members of the EU, Customs and Duties charges will be payable by the recipient.
Additional Delivery Information
We will endeavour to dispatch your order the same day if ordered before 1pm (GMT/BST) Monday to Friday. Orders placed after 1pm (GMT/BST) Monday to Friday will be dispatched the following business day; orders placed after 1pm (GMT/BST) on Fridays will dispatched the following Monday.
Order Tracking
On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number. Due to current legislation, we are unable to deliver to private addresses in the Russian Federation.
Customs & Duty Charges
For further assistance, contact Customer Services.
Personalised Leather Goods
Personalised items require an additional 2-3 business days for completion and cannot be accepted for exchanges or refunds.
Personalised Stationery
Express shipping is not available for this service.
Once your order is placed, we will email you a typeset proof to review. After approval, please allow eight business days for your order to be complete and dispatched.
Customer Service
- United Kingdom
- Email: enquiries@smythson.com
- Tel: 0845 873 2435
- Rest of World
- Email: enquiries@smythson.com
- Tel: +44 0808 164 1801