Customer Service
If you have any queries or wish to place an order over the phone, our dedicated Customer Service team will be delighted to help.
enquiries@smythson.com
Emails will be answered within 2 working days.
For EU product safety enquiries contact: gpsr@smythson.com
Tel (Free Phone): 08081641801
Tel: +44 20 7629 8558
Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:00pm
Saturday: 9.30am – 3.00pm
Sunday: Closed
Saturday 21st December: 9.30 to 5.00pm
Sunday 22nd December: 9.30 to 3.00pm
Monday 23rd December 8.00am to 5.30pm
Christmas Eve: 9.00 to 3.00pm
Christmas Day: CLOSED
Boxing Day: 9.30am to 3.00pm
Friday 27th December: 8.00 to 5.30pm
If you have any queries or wish to place an order over the phone, our dedicated Customer Service team will be delighted to help.
Tel (Free Phone): 08081641801
Tel: +44 20 7629 8558
Monday - Thursday: 8:00am - 8:00pm
Friday: 8:00am - 5:00pm
Saturday: 9.30am – 3.00pm
Sunday: Closed
Saturday 21st December: 9.30 to 5.00pm
Sunday 22nd December: 9.30 to 3.00pm
Monday 23rd December 8.00am to 5.30pm
Christmas Eve: 9.00 to 3.00pm
Christmas Day: CLOSED
Boxing Day: 9.30am to 3.00pm
Friday 27th December: 8.00 to 5.30pm
enquiries@smythson.com
Emails will be answered within 2 working days.
For EU product safety enquiries contact: gpsr@smythson.com
Yes, if you wish to make a purchase over the phone or email, our Customer Service team will be delighted to help. They are available Monday to Friday, 8am – 5.30pm GMT, and can be contacted via:
Tel (Free Phone): 08081641801
Tel: +44 (0)20 7629 8558
Yes, our bespoke stationery services are available both online and in-store at our Sloane Street store in London.
To book your private appointment, click here. To discover our online service, click here.
UK orders will be delivered within 5 working days for non-personalised orders. For orders with personalisation, please allow an additional 2 working days. For full details regarding delivery turn times to all destinations, please see our delivery information.
You can find our returns policy here.
Yes, if you wish to make a purchase over the phone or email, our Customer Service team will be delighted to help. They are available Monday to Friday, 8am – 5.30pm GMT, and can be contacted via:
Tel (Free Phone): 08081641801
Tel: +44 (0)20 7629 8558
Yes, our bespoke stationery services are available both online and in-store at our Sloane Street stores in London.
To book your private appointment, click here. To discover our online service, click here.
UK orders will be delivered within 5 working days for non-personalised orders. For orders with personalisation, please allow an additional 2 working days. For full details regarding delivery turn times to all destinations, please see our delivery information.
You can find our returns policy here.