Delivery Cost & Timings

Christmas Delivery Dates

Check our Christmas delivery dates to ensure your gifts arrive in time.

To ensure your personalised Christmas cards and all other personalised stationery arrive in time for Christmas, please place your order by the following dates:

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DESTINATION	DELIVERY SERVICE	PRICE	TIMINGS
UK	Standard	£5	2-3 business days
		Enjoy complimentary delivery on all orders over £300
	Express	£8	1-2 business days
Click & Collect	Our Click & Collect service is available from our Sloane St store	Free	2-7 business days after purchase
Rest of the World	Standard	£20	5-7 business days
		Enjoy complimentary delivery on all orders over £300
	Express	£30	4-6 business days

Additional Delivery Information

Please allow two additional business days for Highlands and Islands.

Further to its invasion of Ukraine and the ensuing humanitarian crisis, we have regretfully decided to suspend all trade with Russia. We join all those around the world calling for peace.

Click & Collect

Our Click & Collect service is available from our London Sloane Street store. Your item(s) will be ready to collect in-store 2–7 business days after purchase. Should you wish to return your item(s), please note that Click & Collect orders cannot be returned in-store and share the same returns policy as placing an order online — for further information, refer to our Returns page.

Order Tracking

On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number. Due to current legislation, we are unable to deliver to private addresses in the Russian Federation.

Customs & Duty Charges

Customs and duties charges are not included and remain the responsibility of the recipient when purchasing in Great British Pound (GBP £).

Please use the relevant country sites If you are shipping to the United States or Japan for delivery duty paid (DDP).

For further assistance, contact Customer Services.

Personalised Leather Goods

Personalised items require an additional 2-3 business days for completion and cannot be accepted for exchanges or refunds.

Personalised Stationery

Express shipping is not available for this service.

Once your order is placed, we will email you a typeset proof to review. After approval, please allow eight business days for your order to be complete and dispatched.

Customer Service