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Delivery Cost & Timings
We offer standard delivery or express next-day delivery for orders placed before 1pm. Due to their bespoke nature, personalised orders will require additional business days.
During busy times such as our Sale period, Valentine’s Day, Mother’s Day and Father’s Day, please allow an additional 2-3 days for despatch.
DESTINATION | DELIVERY SERVICE | PRICE | TIMINGS |
---|---|---|---|
USA | Standard | $15 | 3-4 business days |
Enjoy complimentary delivery on all orders over $400 |
Additional Delivery Information
Further to its invasion of Ukraine and the ensuing humanitarian crisis, we have regretfully decided to suspend all trade with Russia. We join all those around the world calling for peace.
Order Tracking
On dispatch of your order you will be sent a shipping confirmation email with your carrier information and tracking number. Due to current legislation, we are unable to deliver to private addresses in the Russian Federation.
Customs & Duty Charges
This site delivers to the US only. All orders are delivery duty paid (DDP).
Please use the relevant country sites If you are shipping to the United Kingdom, Japan, Europe or Rest of the World.
For further assistance, contact Customer Services.
Personalised Leather Goods
Personalised items require an additional 2-3 business days for completion and cannot be accepted for exchanges or refunds.
Personalised Stationery
Express shipping is not available for this service.
Once your order is placed, we will email you a typeset proof to review. After approval, please allow eight business days for your order to be complete and dispatched.
Customer Service
- US
- Email: enquiries@smythson.com
- Tel: 1 877 769 8475
- Rest of World
- Email: enquiries@smythson.com
- Tel: +44 (0)207 629 8558